Privacy Policy

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This Privacy Policy was updated on June 11 2022

Our Contact Details

Name: Encipher Consulting Limited

Registration Number: 14055663

Address: 126 High Street, Marlborough, Wiltshire, United Kingdom, SN8 1LZ

E-mail: info@encipherconsult.com

The type of personal information we collect

We currently collect and process the following information:

- Personal identifiers, contacts and characteristics (for example, name and contact details)

How we obtain the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

- Sign up on contact us page

We use the information you have given us to respond to enquiries related to the services provided by Encipher Consulting Limited

We may share this information with staff and contractors in client engagements for which we have a confidential contractual obligation 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) We have a contractual obligation with clients to perform tasks as part of our consultancy business.

(b) Your consent. By opting into being contacted you accept being kept within a maintained database for to be responded to, and your details to be potentially used for marketing or communications purposes. You are able to remove your consent at any time. You can do this by contacting info@encipherconsult.com 

How we store your personal information

We take reasonable technical and procedural precautions to prevent the loss, misuse or unauthorised alteration of personal data.  We store the personal data that we collect securely.

We keep business email addresses, business telephone numbers, business location, employer company name, and job title/role for a period of 3 years. We will then dispose your information.

Your data protection rights

Under data protection law, you have rights including:  

Your right of access - You have the right to ask us for copies of your personal information.  

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.  

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.  

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.  

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.  

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.  You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.  Please contact us at info@encipherconsult.com or Encipher Consulting Limited, 126 High Street, Marlborough, Wiltshire SN8 1LZ, if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@encipherconsult.com or Encipher Consulting Limited, 126 High Street, Marlborough, Wiltshire SN8 1LZ .  You can also complain to the ICO if you are unhappy with how we have used your data.  

The ICO’s address:  Information Commissioner’s Office  Wycliffe House  Water Lane  Wilmslow  Cheshire  SK9 5AF 

Helpline number: 0303 123 1113

 ICO website: https://www.ico.org.uk